Privacy Policy

This Privacy Policy explains how X3 Investment Group LLC (doing business as Old Town House Buyers) collects, uses, and protects your information when you visit x3investmentgroup.com or interact with us.

1. Information We Collect

When you submit our form or contact us, we collect:

• Identity: name, phone number, email address
• Property: the address you ask us to evaluate, and any details you provide about the property
• Communication context: the timestamp of your form submission, your IP address, the user-agent string of your browser, and the consent language as displayed at the time you opted in — this is required by TCPA recordkeeping rules
• Public records: we may also gather publicly-available information about you and your property from county records, MLS, and other lawful sources

2. How We Use Your Information

We use your information to:

• Evaluate your property and prepare a cash offer
• Contact you about your property by phone, text, email, and AI-assisted voice calls (per your consent)
• Maintain a TCPA-required audit log of consent and communications for up to seven (7) years
• Coordinate closing logistics with title companies, attorneys, and end buyers
• Comply with applicable laws and respond to legal requests

3. Recordings and Transcripts

Phone calls between you and our team (including our AI assistant) may be recorded and transcribed for quality, training, and legal compliance. Recordings and transcripts are retained for seven (7) years and stored encrypted. By engaging with us by phone, you consent to recording in accordance with applicable state wiretap laws. You can request a copy or deletion of your recordings at any time by emailing offers@x3investmentgroup.com.

4. Who We Share Information With

We do not sell or rent your personal information. We share information only as needed to:

• Close a real estate transaction (with title companies, escrow agents, attorneys, and end buyers if we assign the contract)
• Operate our business (with secure infrastructure providers like Cloudflare, Resend, ElevenLabs, and Mercury for payment processing)
• Comply with law (in response to subpoenas, court orders, or other lawful requests)

5. How We Store Your Information

Your data is stored in encrypted databases hosted on Cloudflare D1 and Cloudflare R2, both with at-rest encryption. Audio recordings and transcripts are encrypted in transit and at rest. Access is restricted to authorized personnel and is logged.

6. Your Rights

You can ask us to:

• Show you what information we have about you
• Correct errors in your information
• Delete your information (subject to TCPA recordkeeping requirements, which require us to retain consent records for up to seven years even after deletion of personal data)
• Stop contacting you (effective immediately)

Email offers@x3investmentgroup.com to exercise any of these rights.

7. California, Colorado, Utah, Maine Residents

Residents of these states have additional rights under their state laws (CCPA/CPRA, CPA, UCPA, MeCDPA). We honor these rights to the extent applicable. To exercise them, contact us at the email above.

8. Cookies

This website uses minimal cookies (essential session cookies and basic analytics). We do not use third-party advertising trackers.

9. Children

This site is not directed at children under 18. We do not knowingly collect information from children.

10. Changes

We may update this Privacy Policy. The current version will always be posted at this URL with the effective date.

11. Contact

Privacy questions? Email offers@x3investmentgroup.com.

X3 Investment Group LLC
Howell, Michigan
Parent: X3 All-American Holding LLC